Fix bug importing mail

If you're having problems downloading email from your old business relationship into Gmail or if emails are missing or deleted after your import, follow the tips below.

If you only want new mail, fix automatic forwarding instead.

Quick fixes to try first

If you're having problems importing your mail, endeavour each of the steps below. After you try each one, cheque to run into if the problem is stock-still.

  • Check that you entered the right password.
  • Make sure the account you're trying to import from all the same works.
  • Delete and then add back the e-mail address you're importing from. Hither'due south how:
  1. On your computer, open Gmail.
  2. In the superlative right, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Check mail from other accounts" section, delete the email address you lot're importing from, then add it back.

If the above steps didn't work, check for bug with the program Gmail uses to get mail from other accounts.

Fix issues connecting to another account

Choose the type of account yous're having problems importing from:

A different email provider

If you're having problems importing email from another email business relationship, like Outlook or Yahoo, check your other email account's settings. Brand certain:

  • The name of the other email's POP server is the same as the one you entered in Gmail
  • The other email plan allows leaving messages on the server
  • The port is either 110 or 995

If filling in the right info doesn't piece of work or if your other provider doesn't provide Popular admission, contact the provider.

A different Gmail address

If you're having issues importing your mail from another Gmail address, including 1 you got through work, school, or some other organization, endeavor these steps.

Alter your admission settings

If yous end Gmail from blocking sure apps and accounts, your import might start working. In the business relationship you're importing from, try assuasive access to your account.

Check your POP settings

Pace ane: In the account yous want to import from, check that y'all've fix up POP.

  1. On your computer, open up your email business relationship.
  2. In the pinnacle right, click SettingsSettings and then See all settings .
  3. Open up the "Forwarding and Pop/IMAP" tab.
  4. In the "Popular Download" department, bank check that it says "Pop is enabled."

Step 2: In the account you want to import to, check your import settings.

  1. On your estimator, open up Gmail.
  2. In the top right, click SettingsSettings and then See all settings .
  3. Open up the "Accounts and Import" tab.
  4. In the "Check post from other accounts" section, select the business relationship you're trying to import from.
  5. Make sure you're using the post-obit settings:
    • Username: Your full email address (for example, yourname@yourdomain.com)
    • Password: Your Gmail password
    • POP Server: pop.gmail.com
    • Port: 995
    • Exit a copy of retrieved message on the server: Unchecked
    • Ever employ a secure connection (SSL) when retrieving post: Checked
  6. If you lot aren't getting emails afterward two hours, cheque for other issues.

Other problems getting email

If you have one of the post-obit problems, try again afterwards or become in touch with your other electronic mail provider:

  • Connection timed out
  • Connection reset
  • Emails make it more than one time
  • Emails make it in the wrong order
  • Still getting new emails after you stopped an import

For the problems beneath, follow the steps. If the steps don't piece of work, endeavour again later or contact your other electronic mail provider.

Read error

Delete or motility the oldest e-mail that wasn't imported.

Empty line

Look for an email that has a unmarried menstruation on a line by itself. Delete this email.

Too many messages on the other server

Your other account has more emails than Gmail is able to import. Yous tin can:

  • Delete emails from your other inbox
  • Move some emails from your inbox into folders

Some emails don't make it

Try searching for your mail service:

  1. On your reckoner, open up Gmail.
  2. In the search bar at the elevation, enter "in:anywhere" and then your search terms.
  3. Press Return or Enter.

You can as well check folders in your other email business relationship for postal service that didn't import.

Can't find emails afterward import

If some of your emails are missing afterwards you imported them, follow the steps below. After you endeavor each stride, bank check to come across if the trouble is fixed.

Step 2: Check the size of your email

Gmail can't import emails that are 150 MB or bigger, including any attachments.

Here'southward how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails past size, enter size: followed by the size in bytes. For example: size:meg
    • To search for emails bigger than a sure size, enter larger: followed by the size in bytes. For instance: larger:10M
    • To search for emails smaller than a certain size, enter smaller: followed past the size in bytes. For instance: smaller:10M

To cheque the size of an email from a dissimilar provider, like Outlook or Yahoo, refer to the other provider's client back up.

Still having problems

If you still have bug, check your business relationship settings, contact your 3rd-party email provider, or post a question in the Gmail Assistance Forum.

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